Help center
Find practical guidance for the WayTask beta, learn what information helps when reporting a problem, and review answers to common questions.
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WayTask is currently being tested through Apple TestFlight. Current beta testers may use Apple TestFlight Feedback to report unexpected behavior, recognition issues, or other beta observations.
Open Apple TestFlight Feedback for your WayTask beta installation and describe what you experienced. Please avoid including passwords or other sensitive information.
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Clear reproduction details make beta feedback easier to understand. When reporting a problem through TestFlight, include the following information when it is available:
For intermittent problems, mention how often the issue occurs and whether retrying changes the result.
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Store coverage and third-party map information can vary by location, so every store may not appear and some details may be incomplete. Check that location access is enabled, confirm your internet connection, and verify important store information directly before making a trip.
AI recognition results are suggestions and may occasionally be incomplete or incorrect. Review the result before saving it. A clear image with the product label visible and even lighting may help, and beta testers can report inaccurate results through Apple TestFlight Feedback.
Nearby-store functionality requires location permission. Review WayTask’s location access in iOS Settings and try again with an internet connection. Even with permission enabled, available store coverage and third-party map data may differ by region.
Review WayTask’s notification permission in iOS Settings and check whether an active Focus mode is limiting notifications. If the issue continues, include the affected reminder, device details, and WayTask build number in your beta feedback.
Current beta testers can submit feedback using Apple TestFlight Feedback. Include what you expected, what happened instead, and the reproduction details listed above. Screenshots or screen recordings can provide helpful context when available.
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